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Fertility Center — Fertlo Editorial Review

Independent editorial overview · Chattanooga, TN
Photo of Dr. Candela Gallardo

Dr. Candela Gallardo, MD, Specialist in Obstetrics & Gynaecology

7 min read
Medically Reviewed
Photo of Dr. Cristian Jesam

Dr. Cristian Jesam, MD

Reproductive Medicine & IVF Instituto Chileno de Medicina Reproductiva (ICMER), Santiago; Universidad de Chile; SGFertility Chile

Last reviewed:

Fertility Center – Chattanooga — An Honest Patient Guide

The Fertility Center is a reproductive endocrinology and infertility practice located at 7407 Ziegler Road in Chattanooga, Tennessee — in the East Brainerd/East Ridge area of the city's southeastern commercial district. Ziegler Road is near the I-75 and Hamilton Place Mall corridor, one of Chattanooga's most commercially developed areas, accessible from Hamilton County, Bradley County to the north, and the Georgia communities of Ringgold, Fort Oglethorpe, and Dalton to the south. The location serves patients from throughout the Chattanooga metro as well as the broader Tennessee Valley and northwest Georgia.

An important administrative note: there are two registered entities at this same 7407 Ziegler Road address on this site — the Fertility Center (this listing, without "LLC" in the name) and Fertility Center LLC (a separate editorial). Both represent the same clinical practice at the same physical location. The dual registration reflects how the practice has organized its legal and billing structure — one entity is the consumer-facing practice name/DBA, and the other is the formal LLC corporate entity. Patients who see either name on their paperwork, insurance claims, or provider directories should understand that they are dealing with the same physicians and clinical team.

The practice website is myfertilitycenter.com. For additional Tennessee clinic options, see our Tennessee fertility clinic directory.

Physicians and Clinical Team

The Fertility Center in Chattanooga is staffed by board-certified reproductive endocrinologists with ABOG subspecialty certification in Reproductive Endocrinology and Infertility.

  • Randall Loy, M.D. — Dr. Loy is the founding and primary physician at the Fertility Center and has served the Chattanooga community as a reproductive endocrinologist for many years. His long tenure in the Chattanooga market means that he has treated patients across multiple generations of local families and has built a referral network with OB/GYNs throughout the Tennessee Valley and northwest Georgia. His clinical expertise spans the full range of fertility diagnoses and treatments. Patient reviews describe him as approachable, direct, and deeply committed to individualized care in a community practice setting.

  • Clinical Nursing and Support Team — Fertility nurses manage monitoring appointments, medication protocols, injection training, and cycle-day communication. The Ziegler Road location is a community-based practice, and patients typically develop close working relationships with the nursing staff during the intensive monitoring phases of IVF and IUI cycles.

  • Embryology Laboratory — The Fertility Center maintains its own in-house embryology laboratory at the Ziegler Road location. Having an on-site lab allows for direct communication between the REI physician and the embryology team, which is particularly valuable in a single-physician community practice where individualized protocol decisions may need to be made quickly based on fertilization and development updates.

Services and Treatments

The Fertility Center Chattanooga offers comprehensive reproductive medicine services:

  • IVF (In Vitro Fertilization) — Complete cycles with controlled ovarian stimulation, egg retrieval, fertilization, embryo culture, and fresh or frozen transfer.
  • ICSI (Intracytoplasmic Sperm Injection) — For male-factor infertility and prior poor fertilization.
  • IUI (Intrauterine Insemination) — Natural and stimulated cycles using partner or donor sperm.
  • Egg Freezing (Oocyte Cryopreservation) — Elective and medically indicated fertility preservation.
  • Frozen Embryo Transfer (FET) — Transfer of vitrified embryos from prior retrieval cycles.
  • Preimplantation Genetic Testing (PGT-A / PGT-M) — Chromosomal aneuploidy and monogenic disorder screening.
  • Donor Egg IVF — Coordination for cycles using donor eggs.
  • Donor Sperm Services — Guidance and coordination for patients using donor sperm.
  • Male Fertility Evaluation — Semen analysis and male-factor workup.
  • Fertility Assessment and Diagnosis — AMH, antral follicle count, HSG, and hormonal panels.
  • Recurrent Pregnancy Loss Evaluation — Diagnostic workup and individualized management.
  • PCOS and Endometriosis Management — Evidence-based evaluation and treatment.
  • LGBTQ+ Family Building — Inclusive services for same-sex couples and single parents by choice.

Laboratory and Success Rates

The Fertility Center operates its own embryology laboratory at the Ziegler Road location, providing in-house support for IVF procedures. The practice reports outcome data to SART annually.

Patients should review the most current cycle-level data published by the CDC's ART Surveillance program and the SART Clinic Summary Report.

When searching the SART database, patients should look for both "Fertility Center" and "Fertility Center LLC" in Chattanooga, TN, as reporting may appear under either entity name. Ask the clinic's team which SART entry corresponds to your treatment.

Chattanooga is a smaller ART market compared to Nashville or Memphis, and the Fertility Center has a multi-year SART reporting history that provides longitudinal outcome data for review.

Patient Experience

The Ziegler Road address in East Brainerd/East Ridge is in one of Chattanooga's most commercially active corridors, adjacent to the Hamilton Place Mall area and the I-75 interchange. Surface parking is readily available, and the address is convenient from both the northern Chattanooga suburbs (Hixson, Soddy-Daisy, Signal Mountain) and the southern communities approaching from Georgia. Patients from Cleveland, TN to the north and Ringgold or Dalton, GA to the south have found the Fertility Center a more accessible option than traveling to Nashville or Atlanta for fertility care.

Dr. Loy's long-term relationship with the Chattanooga OB/GYN community means that many patients arrive with a warm referral and some existing context for what to expect. Patient reviews of the practice consistently describe the small-practice feel — fewer patients in the waiting room, more direct access to the physician and nursing team, and a sense of being known by the practice over the course of treatment — as a meaningful differentiator from larger regional centers.

For patients who have been treated unsuccessfully elsewhere and are seeking a second opinion or a different approach, a community-based practice with a long-tenured physician can offer a valuable outside perspective.

Considering At-Home Insemination?

Not every fertility journey begins in a clinic. At-home intracervical insemination (ICI) is a lower-cost, private option that suits patients with no known fertility diagnosis — including single parents by choice, same-sex couples, and people who want to try a few cycles before committing to clinical treatment.

At-home insemination kits like those from MakeAMom come with step-by-step instructions designed for donor or partner sperm. Kits are a one-time purchase that can be reused until conception succeeds, require no clinic visit, and arrive in plain, discreet packaging. Many patients use them as a first step while working toward a fertility consultation — or alongside ovulation tracking while they wait for an appointment slot.

If you have a known fertility diagnosis, have been trying for 12 months without success (six months if you're over 35), or your physician has already recommended IUI or IVF, a board-certified reproductive endocrinologist is the right next step.

Insurance and Financing

Tennessee does not have a state fertility insurance mandate. Coverage for IVF and fertility treatments in Tennessee is at the employer's discretion. Most standard Tennessee commercial health insurance plans cover fertility diagnostics but not IVF or IUI treatment cycles.

Chattanooga's employer base includes healthcare systems (Erlanger, CHI Memorial, Parkridge), manufacturing (Volkswagen, Amazon), and financial services — a mix in which fertility benefit adoption varies considerably. Patients should verify their coverage directly with their insurer before scheduling.

For patients without coverage:

  • Self-Pay Pricing — Request current pricing from the Fertility Center's billing office.
  • Financing — Third-party medical financing options for out-of-pocket costs.
  • Cycle Packages — Multi-cycle or bundled pricing may be available; inquire with the billing team.

Patients coming from northwest Georgia should confirm whether their Georgia-based insurance plan provides reciprocal or out-of-state provider coverage for treatment at a Tennessee practice.

Frequently Asked Questions

What is the difference between "Fertility Center" and "Fertility Center LLC" at the same Chattanooga address? Both names refer to the same clinical practice at 7407 Ziegler Rd, Chattanooga. "Fertility Center" is the consumer-facing practice name (the DBA brand), while "Fertility Center LLC" is the formal legal entity under which the practice is organized. Patients may see either name on insurance paperwork, billing statements, or provider directories — this is normal. Confirm with the billing office which entity name will be used for your insurance claims to ensure authorization and claim matching.

How does the Fertility Center compare to traveling to Nashville or Atlanta for fertility care? For most standard IVF and IUI cases, the Fertility Center in Chattanooga provides equivalent clinical capabilities to regional programs in Nashville or Atlanta. The primary advantages of staying local are eliminating the long-distance commute burden during monitoring-intensive cycles and maintaining a close patient-physician relationship in a community practice. Patients with highly complex cases — including those needing transplant-related fertility consultation, rare genetic conditions, or academic clinical trial enrollment — may benefit from consulting a university-based program in addition to local care.

Does the Fertility Center offer treatment for patients from Georgia? Yes. The Ziegler Road location serves patients from Hamilton County and surrounding Tennessee communities as well as patients from Catoosa, Walker, and Whitfield counties in northwest Georgia. Geographic proximity — not state residency — determines whether the Fertility Center is a practical option for a particular patient's monitoring schedule.

Does Tennessee require insurance to cover fertility treatments? No. Tennessee has no state fertility mandate. Coverage depends entirely on your employer's plan. Most Tennessee patients pay out of pocket for IVF unless their employer has voluntarily added fertility benefits.

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