Modern Gynecology & Reproductive Health — An Honest Editorial Review

Memphis occupies a singular position in the mid-South: it is the largest city in Tennessee and functions as the regional healthcare hub for a tri-state corridor that includes western Tennessee, northern Mississippi, and eastern Arkansas. Patients from Southaven and Oxford, Mississippi drive north on I-55 for specialty care; those from West Memphis and Jonesboro, Arkansas cross the bridge on I-40. Within that context, Midtown Memphis has long been the concentration point for ambulatory specialty medicine, and Modern Gynecology & Reproductive Health — operating under the brand MORE901 — sits at the center of it. Located at 1407 Union Ave, Suite 1401 in Midtown, the practice has built a reputation as a boutique-style gynecology and women's health clinic that takes a markedly different approach from high-volume hospital-affiliated practices. With a rating of 4.8 stars and more than 264 reviews on Google, it holds one of the stronger patient satisfaction scores of any women's health practice in the greater Memphis market. For patients seeking reproductive health care in the mid-South, this guide covers what you need to know.

Physicians and Clinical Team

Modern Gynecology & Reproductive Health was founded by and is led by Susan N. Lacy, MD, FACOG — a board-certified gynecologist and Fellow of the American College of Obstetricians and Gynecologists who has practiced in Memphis for more than two decades.

Dr. Lacy's academic trajectory is notable: she earned her medical degree from the Johns Hopkins School of Medicine in Baltimore, one of the most competitive and research-intensive medical programs in the country, and completed her Ob/Gyn residency at the University of Tennessee Health Science Center in Memphis, finishing in 1997. That combination — Johns Hopkins training followed by residency at the University of Tennessee — reflects both high academic preparation and deliberate commitment to the Memphis community she has served ever since.

Beyond her clinical practice, Dr. Lacy is engaged in public health and community stewardship: she is the founder of Physicians for Urban Parks and serves on the board of Protect Our Aquifer, Memphis-area civic organizations that reflect her investment in the city beyond the exam room. She has also been an invited faculty participant in continuing education programs through UT Health Science Center.

Dr. Lacy's stated practice philosophy centers on a "down-to-earth, real-talk approach" — a deliberate contrast to the more formal or hurried interactions patients often describe at larger academic medical centers. For patients navigating complex or sensitive reproductive health concerns, that communication style is frequently cited in reviews as the defining reason they sought out this practice specifically. The practice also emphasizes inclusivity: gender-affirming care is explicitly offered alongside conventional gynecological services.

Services and Treatments

MORE901 is best characterized as a comprehensive women's health and reproductive medicine practice with particular depth in hormone management and individualized gynecologic care. The current service portfolio includes:

• Annual wellness exams and Pap smears — foundational gynecologic preventive care
• Contraception counseling and management — including long-acting reversible contraceptives (LARCs), hormonal methods, and non-hormonal options
• Menopause care — symptom evaluation, treatment planning, and ongoing management for perimenopause and postmenopause
• Bioidentical Hormone Replacement Therapy (BHRT) — plant-derived hormones formulated to match patients' endogenous hormone profiles, offered for both women and men
• Fertility counseling and referral coordination — initial fertility consultations to help patients understand their options, including egg freezing and IVF pathways, with referral to specialist REI practices when advanced reproductive technology is indicated
• Gender-affirming hormone therapy — inclusive care for transgender and nonbinary patients requiring hormonal management
• Weight management and metabolic wellness — medically guided programs for metabolic health optimization
• Platelet-Rich Plasma (PRP) therapy — regenerative medicine applications including hair restoration and rejuvenation
• Aesthetics: BOTOX® and dermal fillers — cosmetic services integrated into the broader wellness model
• Hair restoration treatments — for patients experiencing hair thinning or shedding
• Facial rejuvenation and advanced skin treatments

It is important to note that MORE901 is a gynecology and reproductive health practice rather than a dedicated fertility clinic offering in-house IVF or IUI cycles. For patients in the Memphis area who require assisted reproductive technology — egg retrieval, embryo transfer, intrauterine insemination — Dr. Lacy coordinates referrals to REI specialists. To understand the full landscape of fertility clinics in Tennessee, including practices offering IVF with on-site embryology labs, our state-level guide is a useful companion resource.

Laboratory and Success Rates

Because MORE901 is structured as a gynecology and reproductive medicine practice rather than a standalone fertility center, it does not operate an on-site IVF embryology laboratory. Assisted reproductive technology cycles — IVF, ICSI, PGT — are referred out to appropriate REI specialists and fertility centers in the Memphis metropolitan area.

For patients who do proceed to ART at partner facilities, success rate data is reported annually to the Society for Assisted Reproductive Technology (SART) and published by the Centers for Disease Control and Prevention. Patients should request SART outcome data from any fertility center performing their IVF cycle, stratified by age group and embryo type. The CDC ART national summary report provides independently audited success rate data searchable by clinic and year, and is the most reliable resource for comparing outcomes across programs. For a detailed explanation of how to interpret success rate statistics and what questions to ask your REI physician, see our IVF guide.

Patient Experience

The 4.8-star Google rating across more than 264 reviews represents an unusually high threshold to maintain over time, particularly for a gynecology practice managing a diverse patient panel. The recurring themes in patient accounts are not primarily about clinical outcomes — they center on the quality of the interaction itself.

Patients consistently describe Dr. Lacy as someone who listens, explains her reasoning, and does not rush appointments. Reviews frequently note that the practice environment feels "safe" — a term that appears across accounts from transgender patients, patients navigating menopause, and patients dealing with complex hormone issues who had felt dismissed at prior practices. Several reviews specifically credit the staff with professionalism and a warmth that carries through from the front desk to the clinical encounter. The boutique model — smaller patient volume, greater appointment depth — appears to underpin these outcomes.

The practice's inclusive posture toward gender-affirming care and its willingness to provide hormone therapy to a broad range of patients appears to attract a loyal, multi-demographic patient base. For patients who have been cycled through high-volume systems and felt like file numbers rather than people, MORE901's operating philosophy addresses that gap directly.

Practical considerations: the practice operates Monday through Friday, 8:30 AM to 5:00 PM, with a half-day on Wednesday, and is closed on weekends. Patients requiring urgent gynecologic care outside business hours should have a secondary care relationship established.

Considering At-Home Insemination?

Not every fertility journey begins in a clinic. At-home intracervical insemination (ICI) is a lower-cost, private option that suits patients with no known fertility diagnosis — including single parents by choice, same-sex couples, and people who want to try a few cycles before committing to clinical treatment.

At-home insemination kits like those from MakeAMom come with step-by-step instructions designed for donor or partner sperm. Kits are a one-time purchase that can be reused until conception succeeds, require no clinic visit, and arrive in plain, discreet packaging. Many patients use them as a first step while working toward a fertility consultation — or alongside ovulation tracking while they wait for an appointment slot.

If you have a known fertility diagnosis, have been trying for 12 months without success (six months if you're over 35), or your physician has already recommended IUI or IVF, a board-certified reproductive endocrinologist is the right next step.

Insurance and Financing

Tennessee does not mandate insurance coverage for fertility treatments, placing it among the majority of states that leave coverage decisions entirely to individual employers and insurers. This means that IVF, IUI, and advanced reproductive services are typically out-of-pocket costs in Tennessee unless an employer benefit explicitly includes fertility coverage — a benefit that has expanded in recent years among large national employers but remains uncommon for small businesses and many state employees.

For the gynecologic services that MORE901 provides directly — annual exams, hormone therapy, contraception, menopause care — the practice accepts a range of major insurance plans including Aetna, Anthem Blue Cross Blue Shield, Cigna, GEHA, UMR, United Healthcare, Ambetter, and Oscar. Patients should verify current in-network status directly with the practice and their insurer before scheduling, as contracting relationships can change.

For patients who require IVF referral to a partner fertility center, out-of-pocket costs in Tennessee for a fresh IVF cycle typically range from $12,000 to $17,000 before medications (which add approximately $3,000–$6,000) and optional preimplantation genetic testing. Financing through third-party medical lending programs such as CapexMD or Prosper Healthcare Lending is widely available at most fertility centers in the region. Patients should request a complete itemized fee schedule from whichever fertility practice they are referred to before committing to treatment.

Frequently Asked Questions

Is Modern Gynecology & Reproductive Health a full fertility clinic offering IVF?

Not in-house. MORE901 is a gynecology and reproductive health practice led by Dr. Susan Lacy, MD, FACOG, and offers fertility counseling, initial workup, and referral coordination rather than in-house IVF or IUI cycles. For patients who need assisted reproductive technology — egg retrieval, embryo culture, intrauterine insemination — Dr. Lacy's team coordinates referrals to REI specialists and fertility centers with on-site embryology labs in the Memphis area.

What insurance plans does MORE901 accept?

The practice accepts Aetna, Anthem Blue Cross Blue Shield, Cigna, GEHA, UMR, United Healthcare, Ambetter, and Oscar, among others. Patients should call the practice directly at 901-701-1777 or verify via their insurer's provider directory, as network participation can change. Cosmetic and aesthetic services are typically self-pay regardless of insurance.

Does the practice offer hormone therapy for transgender patients?

Yes. Gender-affirming hormone therapy is an explicitly offered service at MORE901. Dr. Lacy's practice has built a reputation for inclusive care, and transgender and nonbinary patients are reflected throughout the practice's patient base and review record. The practice's emphasis on a "safe," non-judgmental environment appears across reviews from patients with diverse backgrounds and identities.

What is the practice's address and how do I make an appointment?

Modern Gynecology & Reproductive Health (MORE901) is located at 1407 Union Ave, Suite 1401, Memphis, TN 38104. The main phone number is 901-701-1777, and the practice can also be reached by email at contactus@moregyn.com. Office hours are Monday through Friday, 8:30 AM to 5:00 PM, with a half-day on Wednesday through noon.